FAQ
1 ACCOUNT
1.1 HOW DO I MAKE PURCHASE?

Shopping at MALA CHETTY is easy. Use the CLOTHING, SHOES, BAGS and ACCESSORIES links in the main menu. Once you have found an item, choose the size and click on the 'ADD TO SHOPPING CART' button on the product page. View the items in your shopping basket by clicking on the 'SHOPPING BAG' link at the top of the page. Click on 'CHECKOUT' to complete your order.

1.2 DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?

You can shop at MALA CHETTY without creating an account. However, if you register with us, you will enjoy the following benefits. Request a return or exchange directly from your account. Add sold-out products you like to your wish list. Save your address and card details so that you can shop even quicker next time.

2 PRIVACY
2.1 IS MY PERSONAL INFORMATION PRIVATE?

You can be sure that we take data protection seriously and that your information will only be shared with third parties if they comply with applicable data protection laws. For more information, read our privacy policy completely.

2.2 IS IT SAFE TO USE MY CREDIT CARD ONLINE?

First-time orders must also be sent to the cardholder's billing address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.s are entered correctly to ensure that you are not delayed in your order.

3 PAYMENT
3.1 WHAT PAYMENT METHODS DOES MALA CHETTY ACCEPT?
  • i-Deal payments
  • Bancontact / Mister Cash
  • Visa Card
  • Master Card
  • American Express
3.2 HOW CAN I CHOOSE THE CURRENCY IN WHICH I PAY?

All orders will be charged in Euros. 

4 DELIVERY AND INSURANCE
4.1 IS MY PACKAGE INSURED AND DO I NEED TO SIGN FOR MY ORDER?

All your purchases are insured against theft and accidental damage whilst in transit from Mala Chetty to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery.